Management System for Private Security Operations – Requirements with Guidance for use

ISO 18788 specifies the requirements and provides guidance for organizations that conduct or contract security operations. Moreover, it provides a framework for establishing, implementing, operating, monitoring, reviewing, maintaining and improving a Security Operations Management System. It enables the constant development of security services, while ensuring customer safety and respect for

human rights. This standard demonstrates compliance with laws and regulations, respect for human rights, and the establishment of professional security operations to better meet the customer’s and stakeholder’s needs.
ISO 18788:2015 provides a business and risk management framework for organizations conducting or contracting security operations and related activities and functions while demonstrating:

• Conduct of professional security operations to meet the requirements of clients and other stakeholders
• Accountability to law and respect for human rights
• Consistency with voluntary commitments to which it subscribes.

ISO 18788:2015 is applicable to any organization that needs to:

• Establish, implement, maintain and improve an SOMS
• Assess its conformity with its stated security operations management policy
• Demonstrate its ability to consistently provide services that meet clientneeds and are in conformance with applicable laws and human rights requirements.

THE BENEFITS OF ISO 18788 CERTIFICATION

• As a Private Security service provider or client, certification to ISO 18788 provides credibility, demonstrating effective Corporate Governance – from Board level, to physical delivery
• Auditing covers from a company’s Head Office out to the point of service delivery to clients
• ISO 18788 enshrines the protection of human rights within the PSC industry’s business practices and provide confidence in the quality and professionalism of security firms operating in fragile and complex environments
• Certification reinforces your credibility and helps you protect your reputation
• It helps clients protect their reputation, enhances the likelihood of operational success, and reduces internal audit and due diligence burden
• ISO 18788 is unlike almost any other standard, itis based upon the ethos of the United Nations Guiding Principles of Business & Human Rights.
• Certification provides clients, governments and communities with assurance
• You are able to demonstrate sustained improvement to clients through opening up operations to ongoing and regular independent scrutiny; certification is a value for money “assurance” investment.